Beginning September 1, 2011, all non-emergency consular services will require an appointment. We hope that this will assist us in providing prompt and efficient consular services to American Citizens residing in Thailand.  Please plan accordingly.

For those who are unfamiliar with matters pertaining to United States Missions abroad it should be noted that an American Citizen Services section of a US Embassy, US Consulate, or American Institute provides many services for Americans resident abroad. Such services include, but are not limited to, US Passport issuance, Consular Report of Birth Abroad issuance, Notary Services, and issuance of additional pages to a previously issued US Passport. It has always been this blogger’s personal experience that the ACS unit of the US Embassy in Bangkok handles matters in an efficient and courteous manner. That stated, the unit always seems hectically busy and it would appear that the new policy is aimed at streamlining the processing of pertinent requests.

Those seeking information regarding visas and immigration to the United States should look for information regarding Immigrant Visa Units and/or Non-Immigrant Visa Units at US Posts abroad as those sections are generally tasked with adjudicating applications for visas such as the B-2 visa, the K-1 visa, the CR-1 visa, and the IR-1 visa.

The U.S. Mission will officially observe only the holidays listed below.

Date	Day	Holiday	Type
January 1	Friday	New Year’s Day	American
January 14	Thursday	Pongal/Tamil New Year’s Day (not for Karnataka)	Indian
January 15	Friday	Thiruvalluvar Day	Indian
January 18	Monday	Martin Luther King’s Birthday	American
January 26	Tuesday	Republic Day	Indian
February 15	Monday	Washington’s Birthday	American
April 2	Friday	Good Friday	Indian
April 14	Wednesday	Dr. Ambedkar’s Birthday	Indian
May 31	Monday	Memorial Day	American
July 5*	Monday	Independence Day	American
September 1	Wednesday	Krishna Jayanthi	Indian
September 6	Monday	Labor Day	American
September 10	Friday	Idu’l Fitr (Ramzan)	Indian
October 11	Monday	Columbus Day	American
November 1	Monday	Karnataka Rajyotsava Day (for Karnataka only)	Indian
November 5	Friday	Deepavali	Indian
November 11	Thursday	Veteran’s Day	American
November 17	Wednesday	Idu’l Zuha (Bakrid)	Indian
November 25	Thursday	Thanksgiving Day	American
December 17	Friday	Muharram	Indian
December 24**	Friday	Christmas Day	American

* in lieu of July 4, Sunday
** in lieu of December 25, Saturday

Generally, Americans seeking assistance at a US Embassy or US Consulate overseas are in need of services such as Passport replacement, retrieval of a Consular Report of Birth Abroad, addition of visa pages, or signature notarization. For services such as this American Citizens are generally wise to check with the American Citizen Services (ACS) section of an Embassy or Consulate overseas in order to ascertain if appointments can be scheduled online. The reason why this is so important is due to the fact that many ACS sections have a great deal of demand placed upon their time. Therefore, scheduling an appointment in advance and specifying the services sought can assist the Consular Officers in streamlining their services in such a way that the customers needs are met quickly, efficiently, and effectively.

Those seeking a US visa abroad must check each Post’s policy regarding visa interview scheduling. Generally, non-immigrant visa interviews are conducted in a different manner compared to Immigrant visa interviews. It has been this author’s experience that for purposes of visa application adjudications abroad K1 visa applications are treated as Immigrant visa applications even though the visa itself is a non-immigrant quasi-dual intent travel document.

The Embassy is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. We are closed on the following American and Chinese holidays:

2010 Official American and Chinese holidays

January 1                   Friday                New Year’s Day*** January  18                Monday             Martin Luther Jr.’s Birthday*
February 13-17          Sat-Wed           Chinese (Lunar) New Year**
February 15               Monday             President’s Day*
April 5                        Monday             Tomb Sweeping Day**
May 1-3                      Sat-Mon            International Labor Day**
May 31                       Monday             Memorial Day**
June 16                      Wednesday       Dragon Boat Festival**
July 5                          Monday             Independence Day*
September 6              Monday              Labor Day*
September 22            Wednesday       Mid-Autumn Festival**
October 1-5                Fri-Tuesday       Chinese National Day**
October 11                 Monday             Columbus Day*
November 11              Thursday           Veteran’s Day*
November 25              Thursday           Thanksgiving Day*
December 24              Friday                Christmas Day*
December 31              Friday                New Year’s Day (2011)*

*     American Holidays
**   Chinese Holidays
*** Chinese and American Holidays

The following is a direct quote from the website of the US Consulate in Shenyang:

The Consulate is open from 8:30 a.m. to 5:30 p.m. Monday through Friday. We are closed on the following American and Chinese holidays:

Date	Weekday	Holiday	Nation
January 1	Friday	New Year’s Day	US & China
January 18	Monday	Martin Luther King, Jr’s Birthday	US
February 13-17	Sat-Wed	Lunar New Year	China
February 15	Monday	Presidents’ Day	US
April 5	Monday	Tomb Sweeping Day	China
May 1-3	Sat-Mon	International Labor Day	China
May 31	Monday	Memorial Day	US
June 16	Wednesday	Dragon Boat Festival	China
July 5	Monday	Independence Day	US
September 6	Monday	Labor Day	US
September 22	Wednesday	Mid-Autumn Festival	China
October 1-5	Fri-Tue	Chinese National Day	China
October 11	Monday	Columbus Day	US
November 11	Thursday	Veterans’ Day	US
November 25	Thursday	Thanksgiving Day	US
December 24	Friday	Christmas Day

Information imparted below is quoted from the website of the US Consulate in Wuhan:

Holidays for 2010

***    January 1                Friday                   New Year’s Day
*        January 18              Monday                Martin Luther King, Jr.’s Birthday
**      February 13-17       Sat-Wed              Chinese (Lunar) New Year
*        February 15            Monday                President’s Day
**      April 5                     Monday                Tomb Sweeping Day
**      May 1-3                  Sat-Mon                International Labor Day
*        May 31                   Monday                 Memorial Day
**      June 16                  Wednesday           Dragon Boat Festival
*        July 5                      Monday                 Independence Day
*        September 6          Monday                  Labor Day
**      September 22        Wednesday           Mid-Autumn Festival
**      October 1-5            Fri-Tuesday           Chinese National Day
*        October 11             Monday                 Columbus Day
*        November 11         Thursday                Veterans’ Day
*        November 25         Thursday                Thanksgiving Day
*        December 24         Friday                     Christmas Day

*     American Holidays
**   Chinese Holidays
*** Chinese and American Holidays

Finally, below is the holiday closing schedule of the US Consulate in Chengdu as quoted from the US Consulate’ official website:

The Consulate is open from 8:00 AM to 5:00 PM Monday through Friday. We are CLOSED on the following American and Chinese holidays:

DATE	EVENT
January 1 Friday	New Year’s Day***
January 18 Monday	Martin Luther King, Jr.’ Birthday*
February 13-17 Sat-Wed	Chinese Lunar New Year**
February 15 Monday	President’s Day*
April 5 Monday	Tomb Sweeping Day**
May 1-3 Sat-Mon	International Labor Day**
May 31 Monday	Memorial Day*
June 16 Wednesday	Dragon Boat Festival**
July 5 Monday	Independence Day*
September 6 Monday	Labor Day*
September 22 Wednesday	Mid-Autumn Festival**
October 1-5 Fri-Tuesday	Chinese National Day**
October 11 Monday	Columbus Day*
November 11 Thursday	Veterans’ Day*
November 25 Thursday	Thanksgiving Day*
December 24 Friday	Christmas Day*
December 31 Friday	New Year’s Day (2011)*

*      American Holiday
**    Chinese Holiday—Chinese Government offices will be closed
***  Chinese and American Holidays

Those seeking visas overseas such as an Immigrant visa or a K1 visa are wise to contact the relevant Post in order to ascertain the protocols for visa interview. Those seeking assistance from an American Citizen Services (ACS) section of a US Post overseas are prudent to contact the Post prior to arrival as many Posts allow appointments for matters before the ACS unit.

For information regarding attorney assistance with Consular Processing in Bangkok, Thailand please see: US Embassy Thailand.

We are CLOSED on the following American and Chinese holidays.

Holiday closure schedules can be very important for Americans as there often arise situations in which an American believes that the closest US Embassy or US Consulate will be open for business when, in fact, the Embassy or Consulate is closed for a holiday in the host country or one of the more obscure US holidays. This author has personally been the victim of this problem when traveling to the US Embassy in Bangkok and realizing that the Embassy was closed for American Veterans Day. To save others time and  frustration, we try to post these lists so that travelers can plan accordingly.

Many Americans traveling overseas find that they need the assistance of an American Citizen Services (ACS) section of an American Embassy or Consulate overseas. Many find that they need ACS to produce a replacement US passport, add visa pages, or, in some cases, more serious matters must be dealt with that can only be executed by an American Consular Officer.

In situations where a prospective immigrant to the United States wishes to set a visa interview appointment for a K1 visa, a K3 visa, a CR1 visa, or an IR1 visa it may be best if the applicant makes an appointment prior to traveling to the Post in order to be sure that the Post is functioning upon arrival. This is also the case for those seeking a non-immigrant visa such as a B1 visa, B2 visa, F1 visa, or J1 visa. Interviews for these types of travel documents are usually scheduled in advance, but it is recommended that one contact the post prior to interview in order to be fully apprised as to the pertinent protocols.

Of the many things that American Citizen Services does, one of the most important functions is passport issuance. For those that are interested in obtaining a new American passport while in Thailand, it would be wise to contact ACS as they can facilitate passport issuance. For those who have lost a passport in Thailand or had their passport stolen, it is best to report the theft to the police and then proceed to the American Citizen Services section to obtain a new passport.

It should be noted that it may be possible in limited cases for American Citizens to receive a second passport from ACS. Second passports are rarely issued, but for certain travelers a second passport may be a necessity. Therefore, American Citizen Services and the Department of State may grant a second passport to worthy applicants.

Those that need an American notary can go to the American Citizen Services section because the Consular Officers can notarize documentation for official purposes. Please note that there is a charge for this service and one should check the US Embassy website for an updated fee quotation.

Those getting a Thai drivers license may need to go to American Citizen Services as it may be necessary to fill out an affidavit regarding one’s residence. The same can be said for one who wishes to register a marriage in Thailand as a trip to American Citizen Services may be required.

Some are under the mistaken impression that American Citizen Services has a hand in the Amity Treaty certification process for a Thai Company. This is not necessarily true as the American Citizen Services Section generally does not have any direct involvement in this process except for possible notarizations.

American Citizen Services does not generally deal with US visa matters. Although they do assist in producing a document called a Consular Report of Birth Abroad which can be used for obtaining a US passport on behalf of a child of an American Citizen.  The US Consulate in Chiang Mai also has an American Citizen Services section. It fulfills functions similar to its counterpart in Bangkok.

For those interested in visiting ACS it may be advisable to schedule an appointment in advance via their online appointment scheduling service. To learn more visit the ACS webpage here.

In order to receive a new passport one must go to the American Citizen Services (ACS) section of the United States Embassy in Bangkok, Thailand. This office is located near the Consular Section of the US Embassy, in fact the two rooms are adjoining once one is inside the compound. It is wise to first make an ACS appointment by going to the US Embassy website here

In many cases, people do not plan to lose their travel documents so making an appointment may not be feasible. The United States Embassy website provides the following suggestion:

“When traveling, please remember to carry a photocopy of your passport separately from your passport. In the event of loss or theft, the copy will help facilitate issuance of an emergency passport.”

For those thinking of traveling, keep the above quote in mind as it can save a great deal of time at the Embassy.

At one time, the American Citizen Services Section in Bangkok, Thailand was considered to be one of the worst for customer service when compared against its counterparts in the region. However, over the past 5 years, this office has done a great deal to improve customer service and efficiency. It is now a very customer-friendly office that provides fast effective service.  If an online appointment is set in advance then one could expect to be in and out in relatively short order, depending upon the service sought.

For those who lose their passport, they have the option of either applying for a new passport or applying for an emergency passport. Under limited circumstances, the Embassy will expeditiously issue Emergency Passports that have a very short validity period.

In order to obtain a new passport one will need to provide proof of citizenship such as a Naturalization Certificate, Certificate of Citizenship, a Birth Certificate, a Consular Report of Birth Abroad, or a Drivers License. Again, due to the likely unavailability of these documents it is always wise to have a copy of the previous passport.

Once the new travel document is issued, one needs to have their Thai Immigration entry stamps replicated in the new passport. Therefore, a trip to Thai Immigration will be necessary. For those with a long term Thai visa, the visa will need to be duplicated in the new passport.

For those in Northern Thailand, the American Citizen Services Unit at the United States Consulate-General in Chiang Mai also could assist with passport issuance. See their website here.